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AICG Patient Safety & Quality Care Symposium
Patient Safety & Quality Care Symposium
AICG Patient Safety & Quality Care Symposium
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Keynote: Beyond words; vocal and physical skills for handling conversations


Presentation Description

This session is about collaboration and how it can happen so much more effectively when you consider what is beyond the words.

What is a critical vocal skill for caring? Have you ever thought about what it is you do exactly with your body when you listen and what are your critical frameworks for feedback? What do you do with your hands and eyes and jaw and breath? What is your spatial awareness? 

These are components in the ‘bag of tricks’ we will fill to the brim in this engaging, funny and interactive session of discovery.