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AICG Patient Safety & Quality Care Symposium
Patient Safety & Quality Care Symposium
AICG Patient Safety & Quality Care Symposium
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June 23, 2021
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Welcome

Presentation - Plenary Room

Professor Harvey Newnham provides an introduction to the Australasian Institute of Clinical Governance (AICG).

Melanie Hay, Director of AICG welcomes all delegates to the inaugural Patient Safety & Quality Care Symposium.
June 23, 2021
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Clinical Governance

Presentation - Clinical Governance - Plenary Room

Dr. Cameron Knott reflects on personal experiences during his training in Intensive Care Medicine and the catastrophic outcome that arose from failures in systems, planning and communication. This event has been a powerful driver of the development of Cameron's practice and teachings. Hear his story and learnings in this powerful keynote presentation.

We will hear from individuals within different sectors about their own experience with adverse events, how they were managed and the learnings that have resulted from these.
Facilitated by Michael Gorton, Chairman of the Board, Alfred Health.

Pecha Kucha (the Japanese word for ‘chit chat’) is a storytelling format, where a presenter shows highly visual slides and spends a small amount of time providing commentary on each one. You will hear from four people presenting on topics such as Clinical Governance, Culture & Collaboration and Leadership. They will then come together in a panel session where delegates will have the opportunity to ask questions.
June 23, 2021
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Morning Tea

June 23, 2021
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Leadership

Presentation - Leadership - Plenary Room

Throughout the pandemic, nurses have taken leadership roles in areas they may not have in the past.  In this Year of the Nurse and Midwife, nursing has been highlighted as a wonderful profession.  This is our time to lead and continue to make a difference.  Our presenter will share her journey and the need for leadership in the future.

In this session, our panel discusses the importance and challenges of leadership from health/care and the consumer perspective, as well as the tools needed to help people be their very best.
Facilitated by Jill Klein, Professor, Melbourne Business School and Melbourne Medical School - University of Melbourne

Pecha Kucha (the Japanese word for ‘chit chat’) is a storytelling format, where a presenter shows highly visual slides and spends a small amount of time providing commentary on each one. You will hear from four people presenting on topics such as Clinical Governance, Culture & Collaboration and Leadership. They will then come together in a panel session where delegates will have the opportunity to ask questions.
June 23, 2021
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Lunch

June 23, 2021
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Culture & Collaboration

Presentation - Culture & Collaboration - Plenary Room

This session is about collaboration and how it can happen so much more effectively when you consider what is beyond the words.

What is a critical vocal skill for caring? Have you ever thought about what it is you do exactly with your body when you listen and what are your critical frameworks for feedback? What do you do with your hands and eyes and jaw and breath? What is your spatial awareness? 

These are components in the ‘bag of tricks’ we will fill to the brim in this engaging, funny and interactive session of discovery.

Creating a high performance culture mindset for delivering quality care is challenging and complex. This session explores the complexity of human service organisations and the challenge of consistently good care. We explore the mindset shift required to lead consistently good care – from old thinking to high performance thinking.  

In this presentation, Dr. Hung The Nguyen explores the value and need to make the shift from cultural competency to cultural safety to better understand and address bias in Health care.
June 23, 2021
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Afternoon Tea

June 23, 2021
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The Future of Clinical Governance

Presentation - The Future of Clinical Governance - Plenary Room

The digitisation of the healthcare system is one that has been progressing over the last decade or so, but has accelerated during the pandemic period. As AI/ML is applied across many clinical operations it will provide deeper insights into the clinical process and performance. The issues that are highlighted in clinical governance range from the positive to the negative. 

“Healthcare is simply not keeping up. Without major structural and transformational change, healthcare systems will struggle to remain sustainable. AI has the potential to revolutionize healthcare and help address some of these challenges.” - McKinsey
 
During this presentation, Erica will discuss the role that empathic and autonomously animated Digital Health Workers can play redefining healthcare delivery. 
 

June 23, 2021
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Conference Close

Presentation - AICG Patient Safety & Quality Care Symposium - Plenary Room